Info Centre
Access to the Session Rooms
Seating is regulated on a first-come, first-served basis. We recommend you go to the session room well in advance of the session. Due to safety regulations, the organisers will close the access to the session if all seats are taken. It is not allowed for delegates to stand in the aisles of the session rooms.
Badge Tracking System
Congress delegates have a barcode on their badge which enables them to leave their contact details with exhibitors in one quick step. The barcode will also be scanned at the entrance of the session rooms to gather CME and statistic information.
Bank, Exchange and Credit Cards
The national currency in France is the Euro (€). An ATM machine is available in the main entrance hall on level 0. An exchange office is available on level -1 near the Hotel Concorde La Fayette. There are banks near the congress centre, please go to the EAU Information Desk on level 0 for detailed information.
Best Posters Area
In the Best Posters Area on level 1 of the exhibition, a selection of the best scientific posters are displayed and are accessible during exhibition hours. These posters can also be viewed through the congress website during and after the congress.
Business Centre
There is a business centre available at the Hotel Concorde La Fayette, accessible through level 0 of the congress centre.
Certificate of Attendance
A Certificate of Attendance for the 27th Annual EAU Congress can be printed in the registration area only during the last day of the congress or afterwards online at www.eauparis2012.org. You will need your registration number (under barcode on the badge) to print the Certificate of Attendance.
A list of CME accreditation points granted by various national urological societies and the European Board of Urology will be available in the programme book and on this website.
Cloakroom / Luggage
The cloakroom is located in the foyer of the eURO Auditorium on level 0,5 and open during congress hours. Please be sure to collect all personal belongings at the end of the day.
Congress Bags
Each delegate can collect a congress bag in the registration area on level 3.
The congress bags are sponsored by ASTELLAS.
EAU ID Card
The EAU ID Card functions as a membership card for all EAU members and enables easy printing of Certificates of Attendance. The card cannot be used for registration purposes.
Electricity
The electricity in France runs on 220 volts and the frequency is 50 Hz. Plugs have two round pins and a 3rd round male pin permanently mounted in the socket. A plug adaptor will be required if incompatible electronic devices are used.
Emergency Phone Numbers
In case of an emergency call 112 for police, fire brigade and ambulance service. In case of an emergency in the congress centre contact a security guard immediately.
Excursions, Restaurant Reservations and Paris Information
Information on Paris and excursions will be available at the Concierge Desk in the registration area. The concierge will also be able to assist you with restaurant reservations.
First Aid
There is a medical unit present for first aid in room 315 on level 3. In case of emergency, contact a security guard immediately.
Insurance
The organisers do not accept responsibility for any personal damage. Participants are strongly recommended to arrange their own personal insurance.
Internet Corners
The EAU Internet Corners are at your disposal at different locations (booths 1P16 & 2M150) in the
exhibition on levels 1 and 2 (booths 1P16 & 2M150). The internet corners offer free use of internet and printers. See also WiFi / Connect and Charge Area.
Language
All presentations during the EAU Congress will be conducted in English, the official language of the EAU. There will be no translation provided.
Lost and Found
Found items should be returned to the Information Desk in the main lobby. If you lose something, please report to this desk for assistance.
Media Policy
Photography, filming and interviews during the congress (with the exception of the EAU Press Centre and EAU Press Conference Room) are prohibited without written permission from Ms. Ivanka Moerkerken of the EAU Communication Department.
Message Service
A message service is available here. You can use the congress website to retrieve your messages and to send messages to other congress delegates.
Mobile Phones
Mobile phones must be switched off during all sessions.
Poster Builder Service
Poster presenters who created their posters for the 27th Annual EAU Congress through the EAU Online Poster Builder Service, can collect their posters at the Speaker Service Centre on level 3. For more information click here.
Prayer Room
A special room dedicated to prayer is located in room 364 on level 3.
Resource Centre
Urology Science and Learning
The 27th Annual EAU Congress will introduce delegates to the EAU Resource Centre: A new way to re-live the congress once it’s over. The Resource Centre is a website www.eauresourcecentre.org that delivers EAU contents to users on-demand and allows to select lectures and presentations that might otherwise be missed, or want to watch them again. Before heading home, you can use the Resource Centre computers to make a selection of the sessions, presentations and seminars that were recorded. After you’ve made your selection, you will receive a unique code that allows you to view the contents on your own computer, at your convenience. The EAU Resource centre is located next to the registration area on level 3.
Safety
All bags may be subject to inspection. Security is present for your safety. Please take all personal effects with you when leaving a session room.
Smoking Policy
Smoking is prohibited inside the congress centre and in the exhibition area.
Upcoming Meetings
Posters and other information on upcoming meetings can be displayed in the “Upcoming Meetings” promotion area (booth 1PA09) located in the exhibition on level 1. It is strictly forbidden to put up promotional material at any other location in the building.
WIFI / Charge and Connect Area
Free wireless internet will be available throughout the congress centre except in the exhibition areas. Please search for EAU-WiFi and enter your first name, surname and email address. You will then be connected to the internet. A special Charge and Connect Area with tables and power outlets are available in the exhibition on level 1 (booth 1N01).